Frequently asked questions
Question 1: What is Mason Decor?
Mason Decor is a forward-thinking brand focused on elevating spaces through smart, modern technology. We create products that blend innovation, design, and functionality to transform everyday environments into inspired, tech-savvy spaces. Our mission is to offer sleek, intelligent solutions that enhance both the ambiance and convenience of your home, making it a place of comfort, style, and modern living. From smart lighting to multifunctional tech, Mason Decor is committed to helping you reimagine your space with the power of cutting-edge technology.
Question 2: What are your shipping details?
We provide fast and secure shipping for all orders. Delivery times vary based on your location and the shipping method you choose, however most deliveries arrive within 5-14 days, no matter where you are on the globe. You'll receive an email with a personal tracking number, so you can easily track your order with peace of mind as it makes its way to you.
Question 3: Where do I track my order?
Simply Click Here and enter your email and order number.
Question 4: What is your return policy?
You can return items within 30 days of receiving them, as long as they're in their original condition and packaging. To start a return, fill out the form below for further instructions. Refunds are typically processed within 10 business days.