Privacy Policy

This website is managed by Ecom Europa LTD. ("we", "us", or "our") values your privacy and is committed to protecting your personal data. This policy explains what information we collect, how we use it, who we share it with, and your rights regarding your data.

1. Information We Collect
When you use our store, we may collect the following personal information:

• Name, address, and contact details (email address, telephone number, etc.).
• Payment details (credit card information, billing address, etc.).
• Information about purchases and orders.
• Preferences and interests shared with us.
• Data provided through customer service interactions, surveys, or promotions.
• Your IP address and browser details for technical purposes.
  

2. How We Use Your Data
We use your data to:

• Process and complete transactions, including verifying credit card details.
• Provide customer support and manage returns.
• Personalize and improve your shopping experience.
• Inform you about offers, promotions, and newsletters (if consented to).
• Conduct research to optimize our services.
• Comply with legal obligations and enforce our policies.

3. Cookies and Analytics
Cookies: We use cookies to analyze website usage, improve our services, and enhance your experience. These text files help track user behavior on our site.

Disabling Cookies: Most browsers accept cookies by default, but you can disable them in your settings. Please note that disabling cookies may impact the functionality of our website.

We use a cookie banner on our site to inform visitors about our use of cookies and to obtain their consent.

4. Sharing Your Data
We will not sell, rent, or commercially share your personal information. However, we may share it with trusted third-party providers such as payment processors, shipping companies, and IT service providers. These parties are contractually obligated to protect your data.
We may also disclose your data if required by law or if you violate our Terms of Service.

5. Your Rights
You have the right to:

• Access the personal data we hold about you.
• Correct or update your information.
• Withdraw your consent to data processing at any time.
• Object to certain uses of your data, such as direct marketing.
• Request data deletion or restriction in certain circumstances.

To exercise your rights, please contact us at info@masondecor.com.

6. Third-Party Services
Certain third-party providers, such as payment gateways, have their own privacy policies regarding the information we are required to share with them. We recommend reviewing their policies to understand how your data is handled.

Your data may be subject to the laws of the country where the third-party provider operates. Once you leave our website or are redirected to a third-party site, this policy no longer applies.

If you have any questions or concerns, we'll be more than happy to assist! Just let us know using some of the contact info below.

Customer Services Hours:
Monday to Friday: 9:00 - 17:00

Email: info@masondecor.com
Phone: +447441424631
Contact Form: Click here

Business Information

Mason Decor is operated by Ecom Europa LTD, a company registered in the United Kingdom.

Company Number: 15792599
Duns Number: 232271301

Adress:
71-75 Shelton Street, Covent Garden
London WC2H 9JQ